The second-hand marketplace Users Share Displeasure About Sizing Modifications

Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.

Social Media Reaction

Countless users and merchants are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed as a result of the reclassification.

Vinted explained the revised method more closely matches comparable marketplaces.

They have suggested members to check their listings and adjust the sizing manually if necessary, which has left users frustrated.

Measurement Approach Changes

Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.

Member Experiences

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Required Changes

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.

Service Background

The app has more than 100 million members, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.

Ronnie Arnold
Ronnie Arnold

Digital strategist and tech enthusiast with a decade of experience in business innovation.